Privacy Policy

Welcome to BNet Solutions. The website bnetsolutions.com, and any other website where we post these terms are owned and operated by BNet Solutions, Inc. (“BNet Solutions”).

Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Policy tells you how we protect and use information that we gather through this web site based in the U.S. and (optional) by some of its affiliates (including our international affiliates), also operate other web sites. You should review the privacy policy posted on those other web sites when you visit them. This web site and this Privacy Policy are subject to applicable U.S. federal and state laws and regulations.

This Privacy Policy was last revised on the date listed below in the “Changes to Privacy Policy” paragraph. We may change this Privacy Policy at any time and for any reason. We encourage you to review this Privacy Policy each time you visit the web site.

By using this web site, you agree to the terms of the most recent version of this Privacy Policy. Please read our Terms of Use to understand the general rules about your use of this web site. Except as written in any other disclaimers, policies, terms of use, or other notices on this web site, this Privacy Policy and the Terms of Use are the complete agreement between you and BNet Solutions with respect to your use of this web site. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this web site, or by following a link from this web site.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OR ACCESSING OUR SERVICES OR MAKING ANY PURCHASE. BY CONTINUING, YOU AGREE TO THESE TERMS.

Introduction

The information we receive, and how we use it, depends on what you do when visiting our web site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

Non-Personal Information

If you visit our web site to read or download information or download products, we may collect certain non-personal information about you from your computer. This information is collected from your computer’s web browser. It may include information such as the following:

  • The type of web browser software you use (for example, Netscape Navigator, Mozilla Firefox, or Internet Explorer)
  • The name of the domain from which you access the Internet
  • The Internet address of the web site from which you linked directly to our web site
  • The date and time you access our web site
  • Which pages you have visited on our web site
  • The search terms you use
  • The links on which you click
  • Personal information that has been made non-personal or anonymous (i.e., information that no longer reflects or references an individually identifiable user)

Cookies

We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits, but some parts of our web site may not work properly for you if you do so.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Analytics

This site uses Google Analytics. Google Analytics uses cookies to remember a user’s behavior and can generate reports on who visits this website and what they do once they get there. For more information on how Google uses data from partner sites, visit “How Google uses data when you use our partners’ sites or apps”, located at www.google.com/policies/privacy/partners.

Our Products

During installation and usage of our products, we collect information about the hosting environment and the extent, nature and frequency of your BNet Solutions product usage. We monitor the environment and usage to make sure that our products are configured correctly and continue to function as designed. Through your use of our products we collect:

  • Product name and version of the installed product
  • Product life cycle events such as installations and upgrades
  • Licensing events such as license activation and expiration
  • Information about hosting environment settings and configuration
  • Information about product settings and configuration
  • Product usage statistics, logs and debug information

Non-Personal Information Usage

We will use non-personal information from you to help us make this web site and our products more useful to visitors and and users. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:

  • To keep our site safe and secure
  • To improve our sites to ensure that content is presented in the most effective manner for you and for your computer or devices.
  • To measure or understand the effectiveness of marketing
  • To administer our site and products for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • Create reports for internal use to develop programs, products, services or content
  • Customize the information or services that are of interest to you
  • Provide aggregated information on how visitors use our site, such as “traffic statistics” and “response rates,” to third parties

Personal Information

Personal information is information we may collect through this website and our products that we can use to specifically identify you, such as your:

  • Name
  • Address
  • Telephone number
  • E-mail address

In some places on this web site you have the opportunity to send us personal information about yourself, to elect to receive particular information, or to participate in an activity. For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material about our products.  Moreover, our product obviously interacts with your personal information to function as the product is intended.  This information is stored on our computer servers and is not shared with third parties without your written permission.

You also may choose to allow us to personalize your visits to the web site, in which case we will ask you for certain personal information to make your visits to our web site more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our web site before and can personalize your access to our web site, for example, by telling you about new features that may be of interest to you.

Our Products

In addition to the non-personal information our products collect, some products may also collect:

  • Control4 Project information including names you (or your Control4 Dealer) have assigned to Locations, Rooms and Devices
  • Account-specific information relating to third party services and devices with which you integrate, potentially including usernames, passwords and access tokens you (or your Control4 Dealer) have configured
  • Information directly or indirectly related to the subject matter or topic for witch a product has been designed. For example, if a product is designed to interact with a 3rd Party service or product, information related to that 3rd Party service or product that is relevant to the design and function of our product may be collected
  • Medical Information. Refer to Private Medical Information for more information

Personal Information Usage

We may keep and use personal information we collect from you through this web site to provide you with access to this web site. In addition, we may keep and use your personal information:

  • To respond to your requests
  • To personalize your access to our web site, for example, by telling you about new features that may be of interest to you
  • For marketing analysis and to provide you with promotional update communications by email about our products and services
  • To enforce this Privacy Policy and other rules about your use of this web site
  • To protect our rights or property
  • To comply with a law or regulation, court order or other legal process

Sharing with Third Parties

We will not share your personal information collected from this web site or our products with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • To enforce this Privacy Policy and other rules about your use of this web site
  • To protect our rights or property
  • To protect someone’s health, safety or welfare
  • To comply with a law or regulation, court order or other legal process
  • To comply with the requirements of due diligence or an audit

Site Security

Security is very important to us. We also understand that security is important to you. We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Links To Other Web Sites

This web site may contain links to other web sites. Some of those web sites may be operated by BNet Solutions, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others. This Privacy Policy does not apply to any other web site. We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site’s privacy practices and make your own conclusions regarding the adequacy of these practices.

Direct Communication with Web Site Visitors

Some of the features on this web site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail or other means as you suggests. The e-mail response or confirmation may include your personal information, such as your name, address, e-mail address, etc. These communications may be archived for future reference.

Contacting BNet Solutions

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us as follows:

BNet Solutions
9990 Coconut Road, #200
Bonita Springs, FL 34135

If you no longer choose to receive communication from BNet Solutions, you may revoke this permission at any time by sending a request in writing to:

BNet Solutions
9990 Coconut Road, #200
Bonita Springs, FL 34135

Changes to Privacy Policy

This Privacy Policy was last updated on January 18th, 2020. If this Privacy Policy is revised, the most current policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.